Technical Services

Should the need ever arise, GNAX can provide you with a wide variety of technical services to keep your colocation operation working smoothly. Whether you require only a minimum of support, or a comprehensive SLA assuring 100% reliability, GNAX has you covered with a fully qualified technical staff that is available to you anytime - day or night, every day of the year - to serve as your remote hands in the event of a hardware, network or OS breakdown.

And should a problem on our end ever present itself, you can rest easy knowing that all key facility systems are monitored and controlled by our leading edge ALC digital building management system. Backing that system up is our onsite staff of power and cooling experts who keep your equipment powered up and cooled down.

  • 24x7x365 on-site server hardware, network and OS support
  • On-site electricians keep the power flowing
  • On-site HVAC experts maintain a cool operating environment
  • Monitoring and reporting services
  • Emergency telecom equipment replacement available
  • Power upgrades handled in-house
  • Network cabling
  • Focus on customer-centric solutions
  • Highly secure & stable SSAE 16 Type II datacenter
  • Tier 4 electrical infrastructure
  • Comprehensive cloud ecosystem
  • Enterprise-class VMware cloud platform
  • Expert technical staff
  • Industry leading technologies
  • Multiple options for all hosting needs
  • Innovative thinking
  • Budget-sensitive pricing

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